Access

Our commitment to you

Perth Festival is committed to making our events and performances accessible, and presenting work by the world’s leading artists with disability. This commitment addresses a core value of the Festival’s artistic vision to celebrate difference and develop diverse audiences.  

Watch our introductory video with Julia Hales below.

Booking information 

For access enquiries, please contact us at [email protected] and we will be happy to assist. 

Perth Festival Access Booking Phone Line 08 6488 8616 

Tickets can be booked in person, by phone on 08 6488 8616 or online

Alternatively, email [email protected] with your accessible seating request. Please include the event name, venue, date and time along with your contact details and our ticketing staff will call you to process the payment.  

Most access performance tickets will be available at the lowest full price in the venue for that performance.   

National Relay Service 
You can contact Perth Festival through the National Relay Service.
TTY users phone 133 677 
Speak and Listen users phone 1300 555 727
Or via their website.

Access Guides

Perth Festival Access Guide is available here (Word)^ or by calling 08 6488 8616.

^Last updated 6 Nov 2024.

Booking access tickets online

Go to perthfestival.com.au and log into your account.  

Navigate to the performance you would like to purchase. Click on Add to Cart.  

Click on the "Book Accessible Services" button. 

Select your preferred seating for the access service. Information about the best available seating for access services can be found in text above the seating map.  

After selecting your seats and corresponding price types, proceed to enter your access requirements before confirming your purchase.   

If you have any questions or need assistance with booking, please contact Perth Festival.  

Website accessibility widget 

Click on the Userway Accessibility Widget at the bottom left corner of the screen to modify your viewing of the website. You can change the language, contrast, font size, text spacing or turn on the screen reader.  

Festival and venue information 

Please refer to the Perth Festival Access Guide for detailed information about performance venues and shows. 

As an easy reference, your Access Calendar (Word)* listing all access services provided across the program is included in the Perth Festival Access Guide.

Captioned performances

All captioned performances for Perth Festival 2025 have open captioning. Patrons can select any location in any price reserve during the booking process.  

Companion cards

For patrons who require the assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder. Companion tickets can be purchased online via the process above. Please have your Companion Card details ready to enter during the booking process.  

Access symbols

Accessibility WheelchairWheelchair accessible The venue/location is wheelchair accessible. If this symbol is not listed on an event, access may be limited so please contact us for more details 

Assistive ListeningAssistive listening Venue has assistive listening systems provide hearing augmentation and amplification 

Vision 100 No music or dialogue 

Vision 75 Fully surtitled or have minimal dialogue Some background music and/or sounds 

Vision 50 Partially surtitled or includes dialogue Some background music and/or sounds 

Open captioning Open captioning For people who are hard of hearing or Deaf, captioning is an accurate text display of a performance in its entirety, displayed on screens to the side or above the stage 

Audio description Audio description Audio describers provide live verbal descriptions of actions, costumes, scenery and other visual elements of the performance between gaps in the dialogue on stage via a personal headset. 

tactile tour Tactile tour Tactile Tours allow patrons who are blind or have low vision and their companions to explore the set, props and costumes prior to the performance. Bookings are essential.

AUSLAN interpreting Auslan interpreting An interpreter stands to one side of the stage and live translates the text and dialogue into Auslan. 

Sensory Space icon Sensory space an accessible space with shade or dimmed lighting, seating, sensory activities and someone to talk with. This space provides people a safe space away from the noise and stimulation at an event.

AUSLAN interpreting 

In addition to the specific shows identified with AUSLAN interpreting we can provide additional services by request.  

Please contact Perth Festival with your request. Subject to availability. 

Subtitled or surtitled events 

Perth Festival presents foreign language films with subtitles and performances in foreign languages with surtitles.   

Subtitles are a translation of the dialogue displayed at the bottom of the screen. Surtitles are a translation of the dialogue displayed on a screen above or at the side of the stage.  

Braille 

Perth Festival can provide Braille programs for specific events on request.

With thanks